Privacy Policy
Last updated: June 2025
At Ajax Family Physio, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following personal information when you interact with our clinic or website:
- Name, phone number, email address, and other contact details
- Appointment history and health-related information (if provided voluntarily)
- Payment and insurance details (for billing purposes)
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We collect this information to:
- Schedule and manage appointments
- Communicate with you about your care
- Process payments and insurance claims
- Improve our website and services
- Comply with legal and regulatory obligations
3. How We Protect Your Data
We take data security seriously. Your personal information is:
- Stored securely using encrypted systems
- Accessed only by authorized staff
- Retained only as long as necessary for the purposes above
4. Sharing Your Information
We do not sell or rent your information. We may share your data:
- With health professionals directly involved in your care
- With third-party service providers (e.g., billing or IT support) under strict confidentiality agreements
- When required by law or to protect health and safety
5. Your Rights
You have the right to:
- Access or correct your personal data
- Withdraw consent (where applicable)
- Ask us to delete your information (subject to legal requirements)
To request access or make a change, please contact us at [insert contact email].
6. Cookies and Analytics
Our website may use cookies to enhance your browsing experience and collect anonymous traffic data. You can disable cookies in your browser settings.
7. Contact Us
If you have questions or concerns about this policy or your data, please contact us:
Ajax Family Physio
520 Westney Road South Unit 7, Ajax ON. Canada
Phone: (905) 239-7700